You can request a refund or exchange any item purchased via our website within 30 days from the date of delivery. All requests can be sent to Georgia@georgiadesign.eu Please ensure your item is returned to us in its original packaging, unused, unassembled and in a resaleable condition. All products must meet the above requirements to be eligible for a refund or exchange. Custom made items cannot be returned unless the item is not according the order placed by the client. After Georgia received the goods back in our warehouse according to conditions written above, the amount will be returned to the client within 30 days.